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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Ion Delemen 1, Genting Highlands, Malaysia

Grand Ion Delemen Hotel, a 5-star property at 6000 feet above sea level in Genting Highlands, stands as one of Malaysia's most popular family resort destinations. The property features an indoor swimming pool, sky garden, fitness center, arcade zone, and karaoke facilities, backed by Malaysia Tourism Awards recognition.

Mountain View Accommodations

Guest rooms at Grand Ion Delemen Hotel offer mountain views of the Titiwangsa Range with air conditioning and flat-screen TVs. Room categories range from deluxe doubles to penthouses with private Jacuzzis, accommodating from 2 to 6 adults.

Multi-Cuisine Dining Options

The hotel's restaurants serve Malaysian kopitiam favorites, including Nasi Lemak Bungkus and Mee Goreng. HOME restaurant specializes in Guangdong and Hong Kong cuisine, while dining venues offer Western, Chinese, Nyonya, Malay, and Indian options.

Adventure and Wellness

Recreational facilities include an aerial zipline course for adrenaline enthusiasts. The 888 SPA offers Thai, aroma, and full-body massages starting from RM 118 for foot reflexology.

Strategic Highland Location

Located 46.5 miles from Sultan Abdul Aziz Shah Airport, Grand Ion Delemen provides hourly shuttle services to Genting SkyWorlds and SkyAvenue Plaza. The property offers access to nearby attractions including Chin Swee Cave Temple and SkyWorld Theme Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
325 sq. feet 
Bed options:
2 Single beds
Shower
Air conditioning
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Two-Bedroom Twin Room
Max:
2 persons
700 sq. feet 
Bed options:
2 Single beds
Shower
Air conditioning
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King Studio
Max:
2 persons
435 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Genting Highlands4600 ft
Airports
Sultan Abdul Aziz Shah (SZB) 43.8 mi
Kuala Lumpur International (KUL) 68.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Public Bath

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jalan Ion Delemen 1, Genting Highlands, Malaysia
Map view
Jalan Ion Delemen 1, Genting Highlands, Malaysia
Nearby
Level T2A
Snow World
1700 ft
Museums
SeniKome Peng Heng
1700 ft
Restaurants
Amber court restoran
3500 ft
Amber court

Reviews and Ratings

Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily return
Comfortable accommodations
Delicious breakfast
Long check-in queues
Construction noise
6.6/10
Nice
Rooms
7.6
Location
6.0
Service
6.0
Dining
7.4
Guest reviews
6.6/10
based on 5 reviews
5.0
5.0/10 based on 2904 reviews
John
United States of America, February  2025
6.2/10

My stay at the hotel had its ups and downs. I loved the stunning views from my room, but it was a bit disappointing that they weren’t properly clean upon my arrival. The staff did their best to help me settle in quickly, and the location was quite convenient, just a short shuttle ride from the main attractions. However, the dining options left a lot to be desired, as they felt below average overall.

Rooms
6.0
The two-bedroom suite offered beautiful views, but unfortunately, it wasn't properly clean when we arrived. The rooms are basic and nothing too fancy.
Service
7.0
Service was decent. There was a direct elevator to the room floor, making things easy. The staff, including a trainee, were helpful and friendly in assisting with our requests.
Location
7.0
The location is good, being just a 10-minute drive to Genting. However, it’s a bit far from the main areas and attractions, around a 10-15 minute shuttle ride.
Dining
5.0
Unfortunately, the dining experience was below average. While the outdoor garden area was nice, the food quality didn’t meet my expectations.
Facilities
6.0
The facilities were decent, but nothing stood out as particularly impressive or luxurious.
Mark
United States of America, January  2025
7.6/10

My stay at the hotel was quite pleasant overall! The rooms were spacious and offered jaw-dropping views, but getting around was a bit tricky without a car. The service was courteous, but seemed outdated at times. The valuable amenities and unique dining experience made my trip memorable, yet the shuttle system could certainly improve.

Rooms
10.0
I loved how spacious the one-bedroom apartment was, complete with two bathrooms, a kitchenette, a dining area, and an amazing balcony view!
Service
7.0
The staff showed great courtesy and respect to all guests. However, I found the process of using paper and pen for control procedures a bit outdated.
Location
6.0
The location was a bit challenging since it was hard to get taxis, and the shuttle service was limited. It definitely feels a bit far from the main attractions, especially if you don't have a rental car.
Dining
8.0
Dining was unique with Dobi the Robot performing dance routines. It was a fun experience, but I felt some menu items should have been included in my booking.
Facilities
7.0
The facilities were decent, with good amenities that added to my experience, although I wished there were more options available.
Stanley
United States of America, December  2024
7.0/10

I had a mixed experience at the hotel. The room was comfortable, with a king-size bed that made for a cozy stay. However, the check-in process took quite a long time, and breakfast service was equally slow. The location has its perks, but the ongoing construction was quite distracting. Overall, it felt like good value for money, especially with the amenities provided.

Rooms
8.0
The room was spacious and had a comfortable king-size bed, though I could hear an alarm from another room which was a bit annoying.
Service
Location
5.0
While the location is convenient, the construction noise made it less enjoyable. I also noticed issues regarding privacy with the lack of security measures.
Dining
8.0
Breakfast was enjoyable and I appreciated the layout of the dining area. Chef Seong deserves kudos for the delicious food, even though it was on the pricey side.
Facilities
7.0
I found the facilities to be quite adequate, although I would have preferred more amenities in the bathroom.
Comfortable accommodations
Long check-in queues
Abraham
United States of America, November  2024
6.2/10

My stay at the hotel had its ups and downs. On the bright side, the rooms were spacious and offered a magnificent view of the mountains, which I truly enjoyed. However, the service left a lot to be desired; I experienced inefficiencies that dampened my overall experience. While the location was peaceful and perfect for a getaway, the reliance on shuttle services to get to attractions was a bit inconvenient. Overall, I found value in my stay, but improvements are definitely needed in terms of service.

Rooms
8.0
The rooms were comfortable and offered a wonderful view of the mountains, which made my mornings quite special. I appreciated the space available compared to other hotels I've stayed in.
Service
5.0
Unfortunately, the service was horrendous. I had to ask multiple times for simple items like slippers, and they never arrived. It felt like they thought I was being difficult rather than addressing my needs promptly.
Location
7.0
The location is superb for getting away from the hustle and bustle, with great views. However, if you don’t have your own transportation, it can be a hassle since I had to rely on shuttle buses to reach the theme park.
Dining
7.0
The dining options were quite good with a decent spread for vegetarians and non-vegetarians alike. However, I did find the prices a bit steep, with a meal costing around 120 RM for two.
Facilities
6.0
The hotel has decent facilities, though nothing that particularly stood out to me. I found them to be adequate for a comfortable stay without being exceptional.
Jay
United States of America, September  2024
6.8/10

I had a mixed experience at this hotel. The rooms were comfortable and spacious, but we encountered a terrible fish stench in the fridge that forced us to request a room change. The staff was mostly friendly, though some seemed a bit off when we checked in. The hotel is not the easiest to find, especially for families with kids, but the dining options were quite delicious and relaxing. Overall, it’s decent value, but there are areas for improvement.

Rooms
6.0
The rooms were clean and spacious, but we had a major issue with a rotten fish smell in the fridge that was quite unpleasant.
Service
7.0
The staff was mostly friendly and helpful, but we felt some of them had a bit of an attitude, especially when we checked in after a long day of travel.
Location
5.0
The hotel is somewhat tricky to find and not very convenient if you’re looking to head to Sky Avenue or other attractions easily.
Dining
9.0
The dining experience was really good, with delicious options and a relaxing atmosphere.
Facilities
7.0
The hotel had nice facilities, but I think there could be more amenities to enhance the experience.
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Rooms and Guests2 Guests, 1 Room